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Part of a nation wide family of Continuing Care Retirement Communities, Covenant Living is seeking a Receptionist. This position is accountable for greeting residents, staff, and visitors in person or on the telephone, in a manner that promotes Covenant Living in a positive, professional way.

In this role, the Receptionist will:

• Answer all telephone calls as quickly as possible in a polite, personal, and friendly manner. Transfers calls appropriately. Take messages when the individual requested (resident or staff) is not available.
• Monitors the emergency system, directs staff to emergent situations, calls emergency personnel as appropriate, and completes resident checks as appropriate for each desk.
• Assist with daily continental breakfast set-up for residents.
• Provide information to all visitors and ensure that they are directed to the appropriate individual who can assist them. Ensure that all visitors/contractors sign in and wear appropriate badges according to policy and procedure.
• Ensure the reception desk and lobby are kept clean and organized after each shift.
• Assist residents in signing up for programs and activities and collect payment.
• Facilitate life enrichment activities with individuals and group activities and facilitate resident-led events and activities.
• Occasionally drive residents to events outside the community, such as educational outings, special trips, musical performances, and other off-campus trips.
• Is knowledgeable about all office equipment and can demonstrate how to use it to other staff, monitors equipment, and reports supply needs and issues to the Lead Receptionist.
• Sell postage stamps to residents and staff, receive packages and mail, sort mail and log in packages, and inform residents/staff of packages to pick up.
• Facilitate maintenance requests, input requests into the system, and communicate to appropriate staff in urgent or emergent situations.
• Complete monthly charge sheets in accordance with procedure.
• Support other departments in clerical duties as assigned by the Administrative Services Coordinator.
• Support the Lead Receptionist in clerical duties and maintenance of the reception area.
• Balance cash register/drawer, including cash receipts and checks that have been cashed for individuals at the desk.

The ideal candidate will have:

• High school education or equivalent.
• One year of secretarial training or clerical experience.
• Highly organized, detail oriented with excellent interpersonal and communication skills both verbal and written in English.
• Must have an active Illinois driver's license and a clean driving record.
• Pleasant personality and telephone voice.
• Ability to remain calm in an emergency situation.
• Complete confidentiality when circulating general information.
• Knowledge of computers including Microsoft Office Suite.
• Interest in and desire to work with older adults.

For full time employees, we offer a generous benefits package that includes:

• Medical, dental and vision insurance
• Employer paid group term life and disability
• Paid Time Off (PTO) & six paid holidays
• 403(b) with a 3% employer match
• Fitness center use at most facilities.
• Various voluntary benefits:
  • Life, AD&D
  • Tuition assistance and scholarships
  • Employee assistance program
  • Legal services, home/auto insurance, discount purchasing program
  • Pet Insurance

For more information about Covenant Living and CovenantCare at Home, please visit www.covliving.org or www.covenantcareathome.org.

Covenant Living and CovenantCare at Home are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, or any other characteristics protected by local laws, regulations, or ordinances.